Why Twitter Suspended Your Account + How to Fix it

I know why you landed up here. Without wasting your time, let’s try finding the problem and fixing it. Hope you can recover your Twitter Account.

But, before that, I’ll help you figure out the reason for the suspension, get to the bottom of it, and show you how to appeal the suspension. All you need to do is scroll down and go through the points.

Let us Find the Reason for the Suspension First 👇

There are so many reasons why your account could’ve been suspended by Twitter. I’ll go through one by one.

  1. Aggressive engagement
  2. Spamming
  3. Automation
  4. Safety Reasons
  5. Privacy Reasons
  6. Authenticity

Let’s go one by one now!

Aggressive Engagement:

  1. Twitter is built on engagement. Likes, retweets, following. But if you overdo it, Twitter will think you are manipulating the system. We don’t know the exact thresholds but if you follow more than 50 people in a single hour you have quite a high chance of getting your account suspended.
  2. Same with liking and retweeting a lot. It’s a bit different with commenting. If you keep adding value, don’t repeat the same (bland) phrases over and over, chances are you won’t get suspended fast.
  3. Posting & Deleting the same content repeatedly in a limited span of time would can hurt your account as well.
  4. Repeatedly posting Tweets or sending Direct Messages consisting of links shared without commentary is one of the main actions for which Twitter can suspend your account.
  5. You have to be most concerned when you use automation tools to follow and unfollow people to gain followers yourself.
  6. That goes for automating comments, likes, and RT’s too. If you use a bot / a tool to do this for you without you giving consent to that action, you’re very likely to get flagged.
  7. Following and then unfollowing large numbers of accounts in an effort to grow your own follower count could potentially result in Twitter categorizing you under spam.

Spamming:

Spam can be a variety of things if you ask Twitter. They’re also pretty vague in their rules because they want to have maximum ability to be able to maintain order on their platform.

Twitter's Guidelines on Spamming

  1. Sending people unsolicited DM’s (Direct Messages) with links to (sketchy) websites is considered spam.
  2. Posting the same content over and over is considered spam too. That happens for example when you keep posting the same links to your website with the same text in the tweet that describes the website.
  3. The above point is valid if you keep tweeting the same message over and over again. Or keep retweeting the same message.
  4. The spam flag is also raised when you add people (manually or automated) to Lists or moments.

Most Important

  1. Another reason why the spam flag is often raised is that people create multiple accounts and retweet those accounts constantly. It’s OK to have multiple accounts. But you shouldn’t be engaging with that account with the sole purpose of getting it more engaged. Retweeting your second account sometimes is fine. Doing multiple times a day is not.

A lot of people have gotten their accounts suspended for this specific behavior.

  1. Tweeting with excessive, unrelated hashtags in a single Tweet or across multiple Tweets can put you under the bus when it comes to Spamming Behavior.

Automation

Automating is oftentimes used in a way that’s totally fine. As long as you as the user perform an action to automate that particular thing. That means you can schedule and automate your tweeting if someone writes your tweets by hand and imports them into a scheduling tool (like Hypefury).

  1. You can also have your tweet automatically retweeted when you are the one that’s making that decision. You can’t however have a software tool that spins content, creates new tweets from old tweets, and keeps tweeting that stuff over and over.
  2. Same with selecting someone’s following and having it followed automatically by a tool.
  3. If automated activity on your account violates the Twitter Rules or these automation rules, Twitter may take action on your account. So, before authorizing a third-party application to access or use your account, make sure you’ve thoroughly investigated the application and understand what it will do.
  4. Here are the list of DONT’s while you’re considering automation from your Twitter account.
  5. If you are a developer, you can consider going through this page by Twitter Help Center on Automation Rules.

Safety reasons

An online platform like Twitter thrives when people feel safe to share. When people are being harassed, abused, etc., etc. Twitter’s safe environment disappears.

  1. Remember the saying: hate the game, not the player. If you keep that in mind with all your interactions on Twitter you’ll be safe.
  2. There’s a big difference in saying “I hate the fact that … “. That’s mostly freedom of speech. But once you say “I hate YOU …” it becomes personal. You’re attacking the player and not the game anymore.
  3. Your tweet (or DM) will get reported and you’ll lose your account. Just like that. In this case, there’s only a slight chance you can get it back after you appealed.

If your tweets or retweets or comments come under any of the following categories, Twitter won’t be sparing you.

  1. Violence
  2. Harassment
  3. Hateful Conduct
  4. Self-harm
  5. Sensitive Media
  6. Illegal Activities

Privacy reasons

  1. How would you feel if someone on Twitter would leave your home address on there? Or your phone number? For everyone to see? You wouldn’t be amused. Twitter is a very open place and you can say a lot on Twitter but don’t invade people’s privacy, please.
  2. Sharing information that would enable individuals to hack or gain access to someone’s private information without their consent is not permitted on Twitter.
  3. It’s also not allowed to threaten to expose this information.
  4. Asking for or offering a bounty or financial reward in exchange for posting someone’s private information as well as for not posting someone’s private information which is referred to as blackmail.
  5. Here’s something from Twitter Help Center that you need to go through regarding the Personal Information.
  6. This also goes for photos you’d rather not have shared online. Think explicit stuff that was made in an intimate setting.
  7. Go through this, before you interact with any kind of account or tweet on Twitter. With this kinda content, your account probably could be reported by anyone, not just the featured individual.

Privacy Reasons for Twitter Suspending your Account

Authenticity

  1. If you steal someone else’s personality you’ll get caught and suspended.
  2. You can’t impersonate anyone. You can’t steal anyone’s “face” and use it as their own without consent.
  3. You also can’t share fake news. If you are, then Twitter may label Tweets containing synthetic and manipulated media to help people understand their authenticity and to provide additional context.
  4. You can’t violate others’ intellectual property rights, including copyright and trademark.

Authenticity Violations - Twitter Suspending your Account

After the 2016 elections, Twitter has been aggressively going after (Russian) bots that were spamming the platform with fake news about Hillary Clinton and Donald Trump. They still have a huge problem when looking at (bot) accounts that share a lot of fake information though.

Did you find out why you got suspended?

After reading about the reasons Twitter suspends accounts, did you find out why yours was suspended?

If so, go here and appeal the decision. Before you actually go there, make sure you get your story straight.

Everyone makes mistakes. But if you do (and especially if you knew about it before you made them) own up to them.

This form gets checked by an actual human being. Do you think they can’t smell horse shit from a mile away? These people get to check these forms all day long all year round. Be honest. Show sympathy and own up to your mistakes.

If you didn’t (and still don’t) know what you did wrong, be honest about that too. They have automated systems and sometimes they pick out the wrong people to suspend. They will unsuspended your account. Soon!

Do let us know if you could get your account unsuspended. Peace!

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